Terms and Conditions

DNA Global Solutions LLC

Effective Date:

Jan 1st, 2025

SMS Messaging Terms & Compliance

Program Description:

This messaging program sends order confirmations, delivery updates, and customer support messages to customers who have made purchases or inquiries through DNA Global Solutions LLC’s website or submitted their information through our forms and have explicitly opted in to receive SMS notifications. Consent is collected via opt-in checkboxes on our web forms.

Messages may include order confirmations, scheduling updates, program notifications, and customer service follow-ups.

Cancellation Instructions:

You may cancel the SMS service at any time by texting "STOP" to the number that sent you a message. After you send "STOP," we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages unless you opt in again.

Support Information:

If you are experiencing issues with the messaging program, reply with “HELP” for assistance, or contact us directly at:

📧 Email: [email protected]

📞 Phone: (214) 425-1089

Carrier Liability:

Mobile carriers are not responsible for delayed or undelivered messages.

Message & Data Rates:

Message and data rates may apply. Message frequency may vary based on your interactions and program status. Contact your wireless provider for more details.

Supported Carriers:

All major U.S. wireless carriers are supported.

Age Restriction:

You must be at least 18 years old to participate in our SMS program.

Privacy Policy:

Please refer to our Privacy Policy for more information on how we handle your data.

General Terms

This website (the "Site") is owned and operated by DNA Global Solutions LLC ("Company," "we," or "us"). By using this Site, you agree to comply with these Terms of Service, our Privacy Policy, and any other terms that may apply to specific features, content, or services on this Site.

Accessing or using this Site in any way constitutes your acceptance of these Terms of Service. We may revise these Terms of Service at any time. Continued use of the Site after such changes constitutes your acceptance of the new terms.

Intellectual Property Rights

Our Limited License to You:

All content on this Site is the property of DNA Global Solutions LLC and is protected by copyright and intellectual property laws. You may use the content for personal, non-commercial purposes only. You may not reproduce, distribute, or exploit any part of this Site without our explicit written permission.

Your License to Us:

By submitting content to us (e.g., reviews, photos, videos), you confirm you have the right to do so and grant us a perpetual, royalty-free license to use, reproduce, modify, and display that content.

Disclaimers

Links to third-party websites may appear on our Site. We are not responsible for the content or services offered by those external sites. The Site and services are provided “as is” without warranties of any kind. We disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Online Commerce

We may offer products or services for sale through third-party platforms or directly. You agree that your transactions with these vendors are solely between you and the vendor. We are not responsible for any issues arising from your purchases.

Registration & Passwords

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized use.

Termination

We may suspend or terminate your access to the Site at any time for violations of these Terms or inappropriate conduct.

Governing Law

These Terms shall be governed by the laws of the State of Texas, where DNA Global Solutions LLC operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.